Lansing, MI
Full-time


A Successful, growing, optometric practice, VisionCare Associates, has an excellent opportunity for a front desk associate. If you are looking to work with a great staff, great doctors and in a great environment, then this is the place for you!

Primary Responsibilities:

  • Welcome and greet patients/visitors to the office in a manner that is helpful and friendly; determines the purpose of visit and direct patients/visitors to appropriate person or department(s).
  • Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
  • Maintains professionalism to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance with policies and HIPAA requirements.
  • Check patients in and out, verify insurance, collect payment, schedule patients upcoming appointment, ect.
  • Provides information to patients calling the provider office; transfers calls as needed; works to ensure adequate phone coverage at all times.
  • Assist patient with any contact lens and optical pick-ups as needed.

Education

  • Minimum of HS Diploma.

Skills and Experiences

  • You must be a team player, friendly, and always present yourself professionally.
  • Be detail-oriented, trainable, and be committed to providing excellent customer service.
  • Demonstrates exemplary computer skills.
  • Prior experience with EMR/EHR is preferred.
  • Experience in the optical or medical field is recommended, but not required for the right candidate.

We Offer:

  • A full-time, hourly position (37-40 hours/week).
  • Competitive pay and comprehensive benefits including healthcare, dental, vision, 401k, paid holidays, & vacation.
  • A Monday-Friday schedule, with no weekends, paid vacation, and paid holidays.
  • Opportunities that spark your imagination and ignite your passion to help others.

** We are an Equal Employment Opportunity Employer**

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