Lansing, MI
Full-time


Optometrists of Lansing, a partner of Blue Sky Vision, is looking for a Optician to join our team in Lansing, MI.

PRIMARY RESPONSIBILITIES:

  • Respond professionally to telephone inquiries by always giving proper information.
  • Acknowledge, welcome and direct customers to the appropriate section of the office; determine the customer’s needs by asking questions and evaluating prescriptions.
  • Assist patients with selection of lenses, frames, and other products.
  • Ensure all product pertinent to customer’s comfort, fashion and lifestyle needs are being presented.
  • Take accurate PD, base curve, optical centers, multi-focal measurements, etc., to ensure RX accuracy and proper visual acuity.
  • Verify product availability and identify time needed for processing to provide on time delivery.
  • Verify all eye wear for accuracy of RX requirements by neutralizing prescriptions, inspecting product and documenting findings prior to delivery.
  • Promptly notify customers when orders are completed or delayed.
  • Adjust and dispense eye wear, explaining to customers the proper usage and cleaning instructions of their glasses.
  • Assist patient’s with complaint resolution.

EDUCATION:

  • High School Diploma or equivalent

SKILLS & EXPERIENCE:

  • Having 1-3 years minimum of optical experience preferred.
  • Be helpful and courteous and display strong communication and interpersonal skills.
  • Must be a well-organized team-player with great attention to detail.
  • Strong multi-tasking, planning, organization and execution skills.
  • Motivated and dependable with a patient friendly personality.
  • Demonstrates superior computer skills.

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