East Lansing, MI
Full-time


Vision Care Associates, a partner of Blue Sky Vision, is looking for a Front Desk Associate to join our team. If you are looking to work with great staff, great doctors and in a great environment, then this is the place for you!

Primary Responsibilities:

  • Maintain professionalism to provide excellent customer service
  • Welcome and greet patients/visitors to the office in a manner that is helpful and friendly; determine the purpose of the visit and direct patients/visitors to the appropriate person or department(s)
  • Check patients in and out, verify insurance, collect payments, schedule patient’s upcoming appointments
  • Practice confidentiality and privacy protocols by following policies and HIPAA requirements
  • Perform day-to-day administrative functions and general office duties; word processing, copying, filing, faxing, answering phones, and data entry.
  • Work to ensure adequate phone coverage at all times; provide information to patients; call the provider office; transfer calls as needed
  • Assist patient with any contact lens and optical pick-ups as required

Education

  • Minimum of HS Diploma.

Skills and Experiences

  • Minimum of 1-3 years related experience. Health care or Optical experience preferred
  • Prior experience with EMR/EHR preferred
  • Be helpful and courteous, and display strong, communication and interpersonal skills.
  • Must be a well-organized team player with great attention to detail
  • Be detail-oriented, trainable, and be committed to providing excellent customer service.
  • Must be able to demonstrate excellent computer skills

WE OFFER:

  • Competitive pay and a comprehensive benefits package including medical, dental, vision, life & disability, 401(k), paid holidays, & paid time off.
  • Career experiences that provide team members with opportunities for personal and professional growth in a rewarding work environment.
  • Opportunities that spark your imagination and ignite your passion for helping others.

** We are an Equal Employment Opportunity Employer**

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