Front Desk Specialist

Kalamazoo, MI 49009

Front Desk Receptionist

Vitreo-Retinal Associates, a partner of Blue Sky Vision, has an excellent opportunity for a Front Desk Receptionist in our Kalamazoo office. We are a busy ophthalmic practice providing state-of-the-art specialized retinal eye care. If you are looking to work with excellent doctors and team members in a collaborative environment, this is the place for you!

Primary Responsibilities:

  • Welcomes and greets patients/visitors to the office in a manner that is helpful and friendly.
  • Checks patients in and out, verifies insurance, collects payment, schedules patients’ upcoming appointments, posts charges, etc.
  • Performs day-to-day administrative functions and general office duties, including but not limited to: copying, faxing, answering phones, and data entry.
  • Maintains professionalism; practices confidentiality and privacy protocols in accordance with policies and HIPAA requirements.
  • Provides information to patients calling the office; transfers calls as needed; works to ensure adequate phone coverage at all times.
  • Occasional travel to satellite locations is required.


  • Minimum of HS Diploma.

Skills and Experiences

  • 1 – 2 years of related experience preferred.
  • A team player who is friendly and professional.
  • Detail-oriented, trainable, and committed to providing excellent patient care.
  • Exemplary computer skills.
  • Prior experience with EMR/EHR preferred.
  • Experience in the medical field is recommended, but not required for the right candidate.


  • Competitive pay and comprehensive benefits including medical, dental, vision, life & disability, 401(k) with company contribution, paid holidays, & paid time off.
  • Career experiences that provide team members with opportunities for personal and professional growth in a rewarding work environment.
  • Opportunities that spark your imagination and ignite your passion for helping others.

** We are an Equal Employment Opportunity Employer**

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